Devices that Power a Resort During Peak Season
This case study shows why Lake Placid Crowne Plaza chose HP for dependable performance, premium support, and mobile flexibility. For a one-person IT team, reliability is everything, and HP delivered. Check it out to see why your customers in hospitality and similar high-demand industries can trust HP to keep operations running, even during the busiest times. Reach out to discuss how to bring that same peace of mind to your customers.
Why did Lake Placid Crowne Plaza choose HP devices?
Lake Placid Crowne Plaza chose HP devices for their reliability and support, which are crucial during peak seasons when the resort experiences high occupancy rates of 90 to 95 percent. The IT Director, Ian Swirsky, emphasized the need for powerful and easy-to-use devices that ensure a seamless customer experience, allowing staff to manage various operations efficiently.
How does HP support the resort's IT needs?
HP offers reliable support that helps the one-person IT team at Lake Placid Crowne Plaza manage devices effectively. With HP's assistance, issues can be resolved quickly, allowing the IT Director to focus on maintaining essential systems rather than troubleshooting user devices. This support is particularly valuable during peak seasons when the resort is busy with guests.
What are the key requirements for devices at the resort?
The devices at Lake Placid Crowne Plaza need to be reliable, mobile, and capable of handling high performance demands. Staff members require laptops that can function well in various locations, whether managing reservations remotely or preparing presentations while traveling. The focus is on ensuring that technical issues do not disrupt the guest experience, especially during peak seasons.
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