Access live pricing, inventory, promotions, order tracking, invoices, and subscriptions directly within Microsoft Teams. The TD SYNNEX app brings everything together in one dashboard, helping partners find the information they need without switching between platforms.
What is TD SYNNEX Digital Bridge for Microsoft 365?
TD SYNNEX Digital Bridge is an app that brings your key TD SYNNEX data directly into Microsoft Teams and Microsoft Outlook, so you can work with pricing, inventory, orders, and subscriptions without leaving Microsoft 365.
With a single sign-on, you can access:
- Live pricing and inventory for TD SYNNEX products
- Promotions and logistics details via instant part search
- Order tracking and invoice PDFs by simply pasting a PO
- A My Business dashboard with credit details, order summaries, and program snapshots
- Subscription insights for renewals, usage, key dates, and license status from StreamOne Stellr
- Direct contacts for TD SYNNEX Sales, Credit, and Customer Care with one-click phone or email
Teams and Outlook share the same plugin, credentials, and activity history, so you install once and use it across both apps. This helps you reduce context switching and keep all your TD SYNNEX data in the tools you already use every day.
How does the Digital Bridge AI Agent help my sales and operations teams?
The Digital Bridge AI Agent is built into Microsoft Teams and is designed to help you quickly access TD SYNNEX information right in your conversations.
Inside Teams, you can:
- Use chat to ask the AI assistant for product details, pricing, inventory, or order status.
- Right-click any message and select “Ask Digital Bridge AI” to get context-aware answers and recommendations.
- Rely on real-time TD SYNNEX data to streamline quoting and order tracking.
This helps:
- Resellers quickly check availability and pricing while talking to customers.
- Account managers and sales engineers respond faster with accurate, up-to-date information.
- Operations and customer care teams track orders and invoices without leaving Teams.
By keeping everything inside Teams, the AI Agent helps you rethink how you handle quoting, order status, and customer questions, cutting down on time spent jumping between portals and emails.
Who should use Digital Bridge and what are the main day-to-day benefits?
Digital Bridge is built for TD SYNNEX resellers, account managers, sales engineers, and anyone who needs quick access to TD SYNNEX pricing, order, or subscription data while working in Microsoft 365.
In day-to-day work, users typically benefit from:
- Faster quoting: Type an MFG part number and see live price, inventory, promos, and logistics in seconds.
- Simplified order follow-up: Paste a PO to track shipments and download invoice PDFs without leaving your email reply window.
- Better business visibility: Use the My Business dashboard to see credit details, order summaries, and program snapshots at a glance.
- Proactive subscription management: Monitor renewals, usage, key dates, and license status from StreamOne Stellr.
- Quicker internal coordination: One-click phone or email access to TD SYNNEX Sales, Credit, and Customer Care—no inbox digging.
Because Teams and Outlook share the same plugin and credentials, you install once and use it across both tools. This helps you reimagine how your team works with TD SYNNEX data by keeping everything in the flow of your daily communication and collaboration.